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what people say
Clearly some folks received much better service than we did but here goes. It wasn’t all bad.. but not everyone... read moreClearly some folks received much better service than we did but here goes. It wasn’t all bad.. but not everyone is treated equally.
First. We had a very nice bartender. However; I did not even get a 6 oz pour of wine. More like 3oz and I know my wine. For $20 a glass, I should have had the 9oz pour. I did not complain! I even ordered a glass with dinner. I’m no Karen and can read the room.
Next we were sat in the middle front inside the restaurant. Backs to the entire restaurant. A bit uncomfortable and they had no other options. Ok, so it’s busy, maybe no other seating available. I get it.
Our waitress asked for our drinks. My husband asked for still water, not sparkling. That never came. After 10 minutes of watching the wait staff continuously pace back and forth in fro r of us, we politely asked for a waitress to tend to our table. The waitress comes over and never greets us. Just starts rattling off the menu specials. VERY VERY long dissertation it seemed. I said, well, that’s all great but we just need drinks and an appetizer to start. We got the $95 seafood tower for 2. This was not a tower. It was a medium to small size one plate platter. Still not horrible. The doors kept slamming due to the wind and the waitress simply did not want to deal with us for some reason. So after $230 of drinks and an appetizer, we paid our bill and left. Never ordered an entre because I wasn’t spending another dime to be treated so poorly and have a waitress who was Applebees quality at best. Zero fine dining experience. read less - 4/15/2022
When do with my wife and daughter. We enjoyed excellent service and very tasty food. We started with the three... read moreWhen do with my wife and daughter. We enjoyed excellent service and very tasty food. We started with the three ceviches. My wife and I had fish which was very good and inventive read less - 12/31/2019
- Steve B
Beautiful venue. Hostess accommodated our seating requests. Waitress Melanie was excellent and even set us up on the Veranda when... read moreBeautiful venue. Hostess accommodated our seating requests. Waitress Melanie was excellent and even set us up on the Veranda when a table came available for dessert after dining inside. Appetizers are overpriced in my opinion. Mains are pricey by Keys’ standards comparable to NYC metro area prices. Everyone in our group of 7 enjoyed our meals. read less - 1/19/2020